Skip to Content

We connect guests and property owners with homes across Ajijic and the Lake Chapala area, helping visitors find the right place to stay while supporting owners in promoting and managing their properties.

About Us


Our approach combines local knowledge, digital tools, and personal attention to provide clear and reliable processes. 

We support property owners in promoting and managing their homes, while helping guests find comfortable and well-located places to stay. 

Our goal is to make every rental process simple, transparent, and professional for everyone involved.


Our Services

At Lake Chapala Rentals, we support both property owners and guests throughout the Lake Chapala area, offering services designed to make every rental process and stay smooth and well managed.

  • Property Management

    We care for each property with attention and detail, coordinating maintenance and regular supervision to keep every home in excellent condition. We offer different management options to adapt to the needs of each property owner.

  • Property Listing & Promotion

    We list and promote your property across our platforms, helping connect it with the right guests. Our process includes guest screening and communication prior to each stay to ensure responsible and reliable bookings.

  • Guest Support

    We provide support to guests before, during, and after their stay to ensure a smooth and well-managed experience. Our goal is to create positive stays that encourage great reviews and future bookings.

  • Owner Support

    We work closely with property owners to develop rental strategies that help generate income and maximize the potential of each property.

It's all about experience

Emilia Cruz - Founder

Emy is the founder of Lake Chapala Rentals and a certified real estate agent. She has a deep understanding of the Ajijic and Chapala market and enjoys developing rental strategies for each property while ensuring a great guest experience. Her approach combines local expertise, attention to detail, and a genuine commitment to both owners and guests.

Oscar Cruz - Operations

Oscar has experience in the tourism industry and oversees operations at Lake Chapala Rentals. He ensures each property is well maintained and coordinates the details needed for everything to run smoothly. His focus is on caring for each home as if it were his own, giving peace of mind to owners and a comfortable stay for guests.

Samira Valdelievre - Marketing

Samira oversees marketing and the digital presence of Lake Chapala Rentals. She works on the website, property promotion, and strategies that connect guests and property owners with the company. Her focus is on improving the online experience while supporting the continued growth of Lake Chapala Rentals.

Armando Cruz - Sales & Finance

Armando leads the finance and sales areas at Lake Chapala Rentals. With several years of experience in the vacation rental and tourism sector in the Lake Chapala region, he brings a strong understanding of the local market. His focus is on supporting the company’s growth while assisting both property owners and guests throughout the process.


Mission

To provide a comprehensive, high-quality real estate service, promoting excellence in both the human and professional approach of our team.

We are committed to advising and supporting our clients in the search, management, and administration of vacation rentals, short- and long-term stays, guiding them through every stage of the process while ensuring a service that is secure, efficient, reliable, transparent, and personalized.

We operate exclusively in the Lake Chapala area through an innovative digital platform focused on protecting the value of each property, maximizing its performance in a sustainable way, and delivering a clear and well-managed experience for both property owners and guests.



Vision

o become the leading service and platform for rental properties in the Lake Chapala area, recognized for reliability, operational excellence, smart use of technology, and professional service, while building long-term relationships with property owners, guests, and strategic partners.

Values

✔️  Transparency and Trust

✔️  Financial Judgment and Asset Care

✔️  Innovation

✔️  Quality and Personalized Service

✔️  Operational Excellence

✔️  Commitment to the Community

✔️ Teamwork

✔️ Technology and Ease of Use